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Talking Point: Nintendo Follows Up on Their Strange eMail

Since posting, the strange eMail we got from Nintendo prompted controversy, so we decided to get to the bottom of why we got something like that. Our response from Nintendo was this:

Hello,
Thank you for contacting Nintendo. I’m happy to address your concerns regarding that response and the Wii’s Virtual Console service. Let me give you the real answer about the Virtual Console first.

Each week we make available a mix of Virtual Console, WiiWare, and DSiWare games. Combined, these services currently provide gamers with hundreds of fun and interesting downloadable games to choose from. There is no preset schedule as to how many games will become available in a given week, but I can assure you that many more Virtual Console, WiiWare, and Nintendo DSiWare games are on the way!

As for the response, I have no idea where it came from. You already noted that there’s a lot of short-hand and as we are writing official email for a business, we don’t do things like capitalize “NO” or any other words. We also sign all of our email as they are all answered by real people.
Sincerely,
R.M. Ricketts
Nintendo of America Inc.

So this representative says that because of their llittle mix up method, we did not recieve Virtual Console games for two whole weeks. So either someone was doing a lousy job, or we got an incredibly dim representative.

August 1, 2009 - Posted by | Talking Points | ,

1 Comment »

  1. Would anyone like a forward of this eMail?

    Comment by Seth | August 1, 2009 | Reply


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